:root{--ink:#173a30;--deep:#10352c;--green:#2e6956;--sage:#e8efe6;--mist:#f6f7f2;--line:#dce4db;--gold:#d8b85d;--orange:#bc7650;--muted:#718078}*{box-sizing:border-box}body{margin:0;background:var(--mist);color:var(--ink);font-family:"PingFang SC","Microsoft YaHei",sans-serif}.sidebar{position:fixed;inset:0 auto 0 0;z-index:2;display:flex;width:236px;flex-direction:column;padding:27px 16px;background:var(--deep);color:#fff}.brand img{width:148px;height:auto}.system-name{margin:17px 6px 27px;color:#bdc9c2;font-size:13px;letter-spacing:.12em}.sidebar nav{display:grid;gap:5px}.nav-item{display:flex;align-items:center;gap:11px;width:100%;border:0;border-radius:9px;background:transparent;color:#b7c6bf;padding:12px 11px;text-align:left;font:inherit;font-size:14px;cursor:pointer}.nav-item:hover,.nav-item.active{background:#ffffff18;color:#fff}.nav-item b{margin-left:auto;display:grid;place-items:center;min-width:19px;height:19px;border-radius:99px;background:#d6a85b;color:#18372f;font-size:10px}.sidebar-foot{margin-top:auto;padding:15px 10px;border-top:1px solid #ffffff1d}.sidebar-foot span{display:block;color:#d8b85d;font-size:10px;letter-spacing:.13em}.sidebar-foot small{display:block;margin-top:8px;color:#8fa59b;font-size:10px;line-height:1.7}.main{min-height:100vh;margin-left:236px}.topbar{display:flex;align-items:center;justify-content:space-between;padding:25px 38px 21px;border-bottom:1px solid var(--line);background:#fff}.crumb{margin:0;color:#91a099;font-size:11px}.topbar h1{margin:6px 0 0;font-size:23px;letter-spacing:.02em}.top-actions{display:flex;align-items:center;gap:12px}.period,.portal-link,.secondary{border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink);padding:9px 12px;font:inherit;font-size:12px;text-decoration:none}.portal-link{border-color:#c9d7ca;background:#eef4ed}.avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:#e4ecdf;color:var(--green);font-size:11px;font-weight:700}.page{display:none;padding:28px 38px 46px}.page.active{display:block}.alert{display:flex;align-items:center;gap:9px;margin-bottom:18px;padding:12px 15px;border:1px solid #f0d9c7;border-radius:8px;background:#fff8f2;color:#8a583c;font-size:12px}.alert span{color:#cf7853}.alert button{margin-left:auto;border:0;background:none;color:#9c5b37;font-size:12px;font-weight:700;cursor:pointer}.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:17px}.kpis article{padding:18px 18px 15px;border:1px solid var(--line);border-radius:10px;background:#fff}.kpis span,.kpis small{display:block;color:var(--muted);font-size:12px}.kpis b{display:block;margin:8px 0 6px;font-size:28px;line-height:1}.kpis em{font-style:normal;font-size:13px;font-weight:500}.kpis small.up{color:#438066}.kpis small.down{color:#ac654a}.grid{display:grid;gap:17px;margin-bottom:17px}.grid.two{grid-template-columns:1.15fr .85fr}.grid.split{grid-template-columns:1fr 1fr}.panel{border:1px solid var(--line);border-radius:10px;background:#fff;padding:19px}.panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.panel-head p,.page-intro p{margin:0;color:#88968f;font-size:11px}.panel-head h2{margin:6px 0 0;font-size:17px}.legend{display:flex;align-items:center;gap:6px;color:#7f8c85;font-size:11px}.legend i{width:7px;height:7px;border-radius:50%}.repair-dot{background:#2e6956}.complaint-dot{background:#d39a58}.tag-green{border-radius:99px;background:#e8f1e7;color:#3b765d;padding:5px 8px;font-size:10px}.trend-chart{display:flex;align-items:flex-end;gap:17px;height:167px;padding:19px 17px 0;border-bottom:1px solid #e4ebe1}.week-bars{display:flex;align-items:flex-end;gap:4px;flex:1;height:100%}.week-bars i{display:block;flex:1;min-width:12px;border-radius:4px 4px 0 0}.week-bars i:first-child{background:#2e6956}.week-bars i:last-child{background:#d9ad6d}.axis{display:flex;justify-content:space-around;margin:9px 0 0;color:#97a29b;font-size:10px}.status-bars{display:grid;gap:17px;margin-top:23px}.status-row{display:grid;grid-template-columns:82px 1fr 42px;gap:9px;align-items:center;color:#617069;font-size:12px}.track{overflow:hidden;height:8px;border-radius:99px;background:#edf1eb}.track i{display:block;height:100%;border-radius:99px;background:#4f816c}.status-row.warn .track i{background:#d6a35e}.status-row.danger .track i{background:#c57050}.panel-note{margin:22px 0 0;padding-top:12px;border-top:1px solid #edf0eb;color:#849188;font-size:10px}.text-link{border:0;background:none;color:var(--green);font-size:11px;font-weight:700;cursor:pointer}.rank-row{display:grid;grid-template-columns:25px 1fr 52px;gap:10px;align-items:center;padding:10px 0;border-bottom:1px solid #edf0eb}.rank-row:last-child{border:0}.rank-no{color:#a58d51;font-family:Georgia;font-size:16px}.rank-row b{font-size:12px}.rank-row small{display:block;margin-top:4px;color:#8b9790;font-size:10px}.rank-row strong{font-size:13px;text-align:right}.risk-item{padding:13px 0;border-bottom:1px solid #edf0eb}.risk-item:last-child{border:0}.risk-item b{font-size:13px}.risk-item p{margin:7px 0;color:#748178;font-size:11px}.risk-meta{display:flex;justify-content:space-between;color:#9a704e;font-size:10px}.page-intro{display:flex;align-items:center;justify-content:space-between;margin:1px 0 20px}.page-intro h2{margin:6px 0 0;font-size:21px}.primary{border:0;border-radius:7px;background:var(--deep);color:#fff;padding:10px 14px;font-size:12px;font-weight:700}.filter-row{display:flex;gap:10px;margin-bottom:16px}.filter-row select,.filter-row input{height:37px;border:1px solid var(--line);border-radius:7px;background:#fff;padding:0 11px;color:#55645c;font:inherit;font-size:12px}.filter-row input{margin-left:auto;width:240px}.table-panel{padding:0;overflow:auto}table{width:100%;border-collapse:collapse;white-space:nowrap}th{padding:13px 17px;background:#f8faf6;color:#829087;font-size:11px;font-weight:600;text-align:left}td{padding:14px 17px;border-top:1px solid #edf0eb;color:#56645c;font-size:12px}.type-chip,.state-chip{display:inline-block;border-radius:99px;padding:4px 7px;font-size:10px}.type-chip.repair{background:#eaf2e9;color:#396b55}.type-chip.complaint{background:#fff0e7;color:#9c623f}.state-chip{background:#edf1eb;color:#5d786b}.state-chip.warning{background:#fff0e9;color:#a5603d}.row-action{border:0;background:none;color:var(--green);font-size:12px;font-weight:700;cursor:pointer}.compact article{padding:16px}.compact b{font-size:24px}.horizontal-bars{display:grid;gap:16px;margin-top:24px}.bar-row{display:grid;grid-template-columns:145px 1fr 48px;gap:12px;align-items:center;font-size:12px}.bar-row span{color:#526158}.bar{height:9px;overflow:hidden;border-radius:99px;background:#eef2ec}.bar i{display:block;height:100%;border-radius:99px;background:#417764}.bar-row strong{font-size:12px;text-align:right}.cause-list{display:grid;gap:9px;margin-top:21px}.cause-item{display:grid;grid-template-columns:30px 1fr;gap:11px;padding:12px;border-radius:8px;background:#f7f9f5}.cause-item span{display:grid;place-items:center;width:28px;height:28px;border-radius:7px;background:#e1ebdf;color:#3c765d;font-size:12px}.cause-item b{font-size:12px}.cause-item small{display:block;margin-top:5px;color:#7c8981;font-size:10px;line-height:1.5}.complaint-causes .cause-item span{background:#fff0e7;color:#a76b47}.insight{position:relative;overflow:hidden;border-color:#ceddcc;background:linear-gradient(105deg,#eff5ed,#fbfbf7)}.insight:after{position:absolute;right:-35px;bottom:-70px;width:190px;height:190px;border:1px solid #bcd1bd;border-radius:50%;content:""}.insight span{color:#7b926e;font-size:11px;font-weight:700}.insight h2{position:relative;z-index:1;max-width:760px;margin:9px 0 14px;font-size:16px;line-height:1.7}.insight button{position:relative;z-index:1;border:0;background:var(--deep);border-radius:6px;color:#fff;padding:9px 12px;font-size:11px;font-weight:700}.complaint-insight{background:linear-gradient(105deg,#fff7ef,#fffdf9);border-color:#efdcca}.improvement-flow{display:flex;align-items:stretch;justify-content:space-between;gap:12px;margin-bottom:17px;padding:18px;border:1px solid var(--line);border-radius:10px;background:#fff}.improvement-flow article{flex:1}.improvement-flow span{display:grid;place-items:center;width:28px;height:28px;margin-bottom:10px;border-radius:50%;background:#e8efe6;color:#477a64;font-size:11px;font-weight:700}.improvement-flow b{display:block;font-size:13px}.improvement-flow small{display:block;margin-top:5px;color:#7d8981;font-size:10px;line-height:1.5}.improvement-flow>i{align-self:center;color:#a1ada4;font-style:normal}@media(max-width:1020px){.sidebar{width:64px;padding:24px 10px}.brand img{width:42px;object-fit:cover;object-position:left}.system-name,.nav-item span,.nav-item b,.sidebar-foot{display:none}.nav-item{justify-content:center}.main{margin-left:64px}.kpis{grid-template-columns:repeat(2,1fr)}.grid.two,.grid.split{grid-template-columns:1fr}}@media(max-width:680px){.sidebar{position:static;display:block;width:auto;padding:14px}.sidebar nav{display:flex;overflow:auto;margin-top:12px}.nav-item{flex:none;width:auto;padding:8px 10px}.nav-item span{display:inline}.brand img{width:132px}.system-name{display:none}.main{margin-left:0}.topbar{padding:18px}.topbar h1{font-size:20px}.period,.avatar{display:none}.page{padding:18px}.kpis{grid-template-columns:1fr 1fr;gap:9px}.kpis article{padding:14px}.page-intro h2{font-size:18px}.filter-row{flex-wrap:wrap}.filter-row input{width:100%;margin-left:0}.improvement-flow{overflow:auto}.improvement-flow article{min-width:130px}.top-actions{gap:0}.portal-link{font-size:11px}}
.filter-context{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin:0 0 16px;padding:10px 12px;border:1px solid var(--line);border-radius:9px;background:#fff}.filter-context select{height:34px;border:1px solid var(--line);border-radius:6px;background:#fbfcf9;padding:0 10px;color:#516159;font:inherit;font-size:12px}.filter-context span{margin-left:auto;color:#78877f;font-size:11px}.metric-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-top:20px}.metric-grid article{padding:12px;border-radius:8px;background:#f6f9f4}.metric-grid b,.metric-grid small{display:block}.metric-grid b{font-size:20px}.metric-grid small{margin-top:4px;color:#7c8981;font-size:10px}.workload-list{display:grid;gap:12px;margin-top:21px}.workload-row{display:grid;grid-template-columns:92px 1fr 58px;gap:9px;align-items:center;font-size:11px}.workload-row b{font-size:11px}.workload-row small{text-align:right;color:#748178}.monthly-trend{display:flex;align-items:flex-end;gap:6px;height:165px;margin-top:20px;padding:14px 4px 0;border-bottom:1px solid #e5ebe4}.month-bar{display:grid;flex:1;min-width:0;align-items:end;gap:6px;height:100%;text-align:center}.month-bar i{display:block;width:100%;border-radius:4px 4px 0 0;background:#c98761}.month-bar small{color:#89958e;font-size:9px}.ranking-list{display:grid;gap:7px;margin-top:19px}.center-rank{display:grid;grid-template-columns:27px 1fr auto;gap:8px;align-items:center;padding:9px 0;border-bottom:1px solid #edf0eb}.center-rank:last-child{border:0}.center-rank span{color:#a58d51;font-family:Georgia;font-size:15px}.center-rank b{font-size:12px}.center-rank small{color:#78877f;font-size:10px}.bottom .center-rank span{color:#bd7654}@media(max-width:680px){.filter-context span{width:100%;margin-left:0}.metric-grid{grid-template-columns:1fr 1fr}.workload-row{grid-template-columns:72px 1fr 50px}}
